26 Best Real Life Chatbot Examples Well-Known Brands

Chatbots are Changing online communication — Be one of the first to benefit

This type of chatbot building helps your business and customers save time collectively. But at the same time, you also get the option to convert them and help their customers save time during their sales cycle. Marketing and sales are the next most popular use-case of chatbots after customer support. It is quite popular to see chatbot examples that are a hybrid of keyword recognition-based and menu/button-based. You can also use it to book tickets to one of the many routes KLM services worldwide.

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If you’ve ever tried to learn a new language, you know it’s a lot easier when you have someone you can talk to in that language. The bot can boost your team’s productivity and efficiency, helping them make a more significant impact. You can also practice casual day-to-day interactions like exchanging greetings, talking about the weather, and asking and answering questions about yourself. Goal Oriented Chatbots are open-ended, they’re there for a conversation. They’ll talk to you till you want to and have no immediately ulterior motives behind their design.

Classic chatbots

I am looking for a conversational AI engagement solution for the web and other channels. From when a specific pair of shoes go on sale, to a notification for when your favorite designer puts out a product. Tell us a piece of clothing, and we’ll build an outfit around it for you. Anything from joggers and jeans to tops and shirts… we’ve got you covered!

famous chatbot

Their 2016 hit Zootopia encouraged them to develop a chatbot that prompts people to engage and stay hooked to the brand. This strategy became a hit and helped Disney remain connected with people at all times. But that’s not the only functionality their chatbots perform. SourceFrom recommending top stories to helping people sign up for stories they’d like to read every day, TechCrunch takes its chatbot game up a notch. It sends notifications for new content you’d like to see by keeping track of all the articles a reader reads or requests on their website. This data figures what pieces can be shown to a person during their next chat with the bot.

What are some applications of Chatbots?

Though, the feature set of such chatbots is limited according to the functionality of the chatbot builder that constructed it. The AI products are more complex, and their feature set can be limited only by the functionality of the messenger they are integrated into. As to the CRM and CSM systems, they are comfortable and powerful tools of interactions with customers. Then, you can optimize cooperation processes with users, storing their data and managing this content quickly and simply. They are famous for their self-learning possibilities, due to which they not only perceive users’ intentions represented in messages but also analyze them to offer better feedback. So, the more you train them, the more appropriate answers they give.

The best AI chatbot platforms used well can dramatically change how your brand converts new customers. Giving your bot a name enables your customers to feel more at ease with using it. Technical terms such as customer support assistant, virtual assistant, etc., sound quite mechanical and unrelatable. And if your customer is not able to establish an emotional connection, then chances are that he or she will most likely not be as open to chatting through a bot. In simple words, chatbots are an investment that eventually pay for themselves.

The 14 Best AI Chatbots To Improve Conversions 2020

Building a conversation sequence to understand and answer customer pain points is what your primary aim should be. By doing this, you encourage your users to return more frequently for a conversation. There are more things that customers can achieve from the use of Sephora’s chatbot.

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So Duolingo joined the revolution, by building a chatbot app. It is one of the most ranked and reviewed chatbot solutions on G2, surpassing many of its competitors. Unanimous support from the community has helped it bag the “Users Love Us” badge for the 23rd consecutive time on G2’s quarterly evaluation – the G2 Fall 2022 report. Through our research for this article, we hypothesised that chatbot apps fall into one of six categories. But before we start, let’s get up to speed on some of the basics of chatbot apps.

There are many other interesting chatbots powered by Cleverbot. And Willbot looks like William Shakespeare and speaks Early Modern English. Chat with Rose nowThe chatbot was developed by Bruce Wilcox and his wife Sue Wilcox . It stirred famous chatbot much controversy because of a hoax perpetrated by parents concerned with child safety. However, a virtual date with Kuki turned out to be less successful. During an event called Bot Battle, the two AIs were talking for 2 weeks straight.

famous chatbot

Sephora’s Kik bot starts by asking consumers a series of questions that it uses to dig deep into their specific makeup preferences. Previously, the bot used to show exclusive collections to their fans and customers and gave them the option to shop the fashion show pieces directly from the app. Also, the fans could watch videos and articles of the collection and the inspiration behind it. Join the 40,000+ sales and marketing pros who recieve our weekly insights, tips, and best practices.

Now we’re going to investigate every mentioned stage of creating a chatbot particularly. Founded in 2011, we’ve been providing full-cycle mobile and web development services to clients from various industries. Zendesk’s chat software is the right fit for fast-growing companies. The tool is a perfect fit for nonprofits, SaaS companies, and healthcare organizations in particular. The company has designed HealthEngage HIPAA Compliant Live Chat to help healthcare organizations interact with their patients safely. They’ve managed to tackle most of the frequently asked questions and help attendees stay on track with their schedule for the event.

famous chatbot

By 2023, app revenue is predicted to touch a staggering $935 billion in revenue. The Levi’s Virtual Stylist, as it’s called, assists shoppers with the fit, rise and stretch for its denim line, all the while aiming to reduce returns by also providing sizing recommendations. Unlike many other e-commerce bots , Uniqlo’s IQ can reasonably handle open input, allowing you to quickly switch gears if you want to browse something different. According to Duolingo’s co-founder and CEO Luis van Ahn, there’s actually a big fear of embarrassment when it comes to conversing with native speakers of a language you’re just starting to learn. Though its email content and bot content were both super-personalized, BabyCentre’s bot avoided the spam filters and “inbox fatigue” that led to the lower email metrics. Imagine how much easier it is to plan a trip with your friends when you’re chatting with them in one window and looking up flights on the other.


Their conversation was streamed live and the viewers voted for the smarter chatbot. Facebook developers claim to have beaten Google’s AI chatbot. Reportedly, 75% of users preferred a long conversation with BlenderBot rather than Meena.

famous chatbot

The platform integrates with any CRM, human chat or a third-party app. It deals with regular inquiries by recognizing watchwords in Facebook Messenger. As a result, you can handle more conversations and frequently asked questions directly through the chatbots by detecting keywords in Facebook Messenger.

Imagine that you owned a business where five different types of questions made up for over 50% of the total questions by volume. Without a chatbot, a customer service agent would have to answer each question one by one. On the other hand, a chatbot could answer an unlimited amount of the same customer service question type in an instant.

  • So, the question of how to create my own chatbot wouldn’t be nerve-wracking for you.
  • Certain companies like Facebook and Lyft have also started incorporating amazing chatbot ideas in their apps like Facebook Messenger to provide seamless and personalized experiences to their users.
  • We’ll be your personal stylist for your lazy days or for your night outs.
  • The healthcare industry has made the best of the opportunity to capitalize on chatbots.
  • Ideally, your chatbot’s name should not be more than two words, if that.